Privacy policy
How your data is handled on this website, in plain words, under Brazil's General Data Protection Law (Law 13,709/2018, LGPD). Updated on Nov 13, 2026.
Who is responsible (controller)
André Prazeres, real estate broker associated with Coelho da Fonseca, CRECI 0961-J, Alphaville, Barueri (São Paulo, Brazil). Privacy contact: professional WhatsApp +55 11 92465-6904.
What data
- What you type when you ask for a Faro alert, a home valuation or similar options: name, WhatsApp and/or e-mail and the subject of the request.
- WhatsApp conversations you start from the site buttons (the "tell me what you are looking for" and "sell with me" forms only open WhatsApp with a ready message; nothing is stored on the site).
- Anonymous usage counts: how many visits and clicks each page had per day. No cookies, no IP address, no identification of who clicked.
- Preferences on your own device: "My selection", the soundtrack and the "family routine" destination stay only in your browser.
What for
- To answer your request: alerts about new listings or price drops, valuations, similar options, viewings or video calls.
- To improve the site with the anonymous counts.
Legal bases: your consent (art. 7, I), given by ticking the box before sending, and pre-contractual steps you asked for (art. 7, V). Your data is never sold.
Who it is shared with
- Coelho da Fonseca, when needed for your service (viewing, documents, offer).
- Cloudflare, which hosts the site and keeps requests in a private store.
- WhatsApp (Meta), when you choose to talk there.
- Google Gemini: questions typed in the Faro chat are sent to it to generate the answer. Do not type personal data in the chat.
- OpenStreetMap: the school or work address typed in "family routine" is used to estimate driving time.
How long
Contact requests: up to 12 months after sending, deleted earlier if you ask. Anonymous counts: about 13 months.
Cookies and analytics
No tracking or advertising cookies. Visits are measured without cookies.
Your rights and how to ask for deletion
You may at any time, free of charge, confirm, access, correct or delete your data, withdraw consent and ask about sharing (art. 18, LGPD). Just send "please delete my data" to the professional WhatsApp +55 11 92465-6904. Reply within 15 days. You may also complain to Brazil's data protection authority (ANPD).
